Trouble updating itunes on windows xp

12-Dec-2017 00:11

As documented in an Apple Support Communities thread, they can’t log into the i Tunes store, meaning functions like buying content, watching already purchased movies and TV shows, playing DRM-protected content, backing up, updating, and syncing all do not work.

The error message reads as follows: “We could not complete your i Tunes request.

You may need to remove any lingering components and start fresh if you're having problems.

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Microsoft retired Mainstream Support for Windows XP on April 14, 2009, and then pulled Extended Support for the operating system on April 8, 2014.

It looks like Apple will need to revert to the previous security encryption settings for the i Tunes connection, assuming it still wants to support Windows XP users.

Connection attempt to firmware update server was successful.It isn’t clear at this time whether Apple simply didn’t bother testing to see whether the change-up of the communication protocol would effect XP machines, or deliberately made the move knowing that it would lock out users of the old operating system and simply doesn’t care.Either way though, it seems unlikely to be fixed as the only support response Apple has reportedly given to affected users is to advise them to contact Microsoft support, which won’t be much use since the software giant ended support for Windows XP last year — as Venturebeat points out.This version of i Tunes will allow you to connect to i OS 9 devices.

The regular installer from the i Tunes website will not work.Connection attempt to Gracenote server was successful.